FOR ONE, TWO AND THREE COLOUR HOOPS, PLEASE CHOOSE ONE OF OUR 'POISE' HOOPS:

FOR ADDED SHINE, CHOOSE ONE OF OUR 'STYLE' HOOPS:

1. Hoopswhirled hoops are made using strong, good quality materials. Directions for use and care are supplied with each hoop, together with basic hooping instructions.
2. Hoops are made when ordered - all sales are final.
3. Please make sure you have ordered the correct size hoop!
   We cannot replace a hoop if you discover it is too large to use in your bedroom / living room! Please check that the diameter hoop you wish to order is suitable, if you intend to use it in a confined space. See "what size hoop" for more details.
   If you need to change the size or colours for any hoop ordered, you MUST get in touch by email within 12 hours of the order being placed, after which we cannot make any changes.
4. Hoopswhirled is not responsible for any problems arising from improper or inappropriate use of any hoop.
5. Please note, at present standard hoops are only available within the UK. If you want a hoop sent anywhere other than the UK, please order a travel hoop from the custom hoop options on this page. Once we receive your order, we will contact you to agree any additional shipping costs and ensure that your hoop is sent to you in the most economical way possible.
6. Tape colours and availability may vary for reasons beyond our control. We will do our best to match the colours you have selected but if for any reason we cannot provide the colour you have chosen, we will contact you to agree an alternative.
7. Hoops generally weigh from 650 grams for lightweight to 800 grams for very large standard weight hoops. Our new Dancer hoops weigh approximately 250-300 grams. We do not add any weight to our hoops, but they are made from heavier materials which result in a heavier hoop which will weigh more than plastic children's hoops which can be bought in a shop. We cannot replace a hoop if you think it is 'too heavy' for you. Please check the weight before ordering if you have any concerns.
8. All standard and lighter-weight hoops are handmade and therefore sizes are subject to some slight variation. Dancer Hoops are currently all 36" in diameter.
9. Please allow 7-10 days for your order to be processed and sent to you. Please allow sufficient time! If your order is intended as a gift, please let us know.
10. Hoops are carefully checked before being despatched. In the unlikely event there is a problem with a hoop, we will do our best to put it right and ensure you are happy. If your hoop needs to be replaced, we will happily do this on receipt of the damaged or faulty hoop. If a hoop is found to be faulty, we will provide one replacement, free of charge.
11. Please ensure that any hoop being returned to us is properly packaged and addressed, as Hoopswhirled is not responsible for damage in transit, or non-receipt of any returned goods. When returning any item, please wrap it in the same way as when it was sent to you, with adequate labelling and a return address in the event of non-delivery. Hoops can be posted as a standard parcel via Royal Mail (not ParcelForce) as that is how they are sent out. We cannot reimburse any postage costs for returned items.
12. If you tell us that you do not require a replacement hoop, Hoopswhirled will refund the original amount paid, minus postage, once the faulty or damaged hoop has been returned and inspected.
13. Nothing lasts forever - with normal use and care hoops can be expected to last for six months to a year, sometimes much longer. However, any deterioration in tape quality or coverage is unavoidable. Travel hoops are subjected to additional stresses due to being folded down, but with proper use we would expect them to be good for at least six months and they frequently last a lot longer. If you experience problems with your hoop within three months of purchase, please contact us to discuss options.
14. DVDs are universal play and should work no matter where you are in the world, but please contact us if you experience any problems.
15. For hygiene reasons, all glitters and cosmetic products can only be replaced if they are returned with the seal unbroken.
16. Hooping is generally a very safe activity, but please remember that it is still a physical workout. We urge you to check with your doctor before undertaking any new or different exercise regime, or if you have any health concerns. Hoopswhirled is not responsible for any physical problems or health issues arising from or directly or indirectly attributable to the use of hoops, hooping or any related activities.
17. Any details you provide when placing your order are treated as confidential - we do not share information with third parties under any circumstances.